Refund policy

Last updated: October 18, 2026

30-Day Returns

We want every gift to be a hit. If you're not happy with your purchase, you can request a return within 30 days of delivery. To be eligible, items must be unused, in the same condition you received them, and in their original packaging, with your order number or proof of purchase.

How to Start a Return

Contact us through our contact form with your order number and the item(s) you'd like to return. We'll reply with return instructions and the return address. Please do not send items back without contacting us first; returns sent without authorization cannot be processed.

Damaged, Defective or Wrong Items

Please inspect your order when it arrives. If an item arrives damaged, defective, or isn't what you ordered, contact us within 14 days of delivery with your order number and a photo of the issue. We'll send a free replacement or issue a full refund, and you won't need to pay for return shipping.

Return Shipping

For change-of-mind returns, the customer is responsible for return shipping costs. Original shipping charges (if any) are non-refundable. For damaged, defective or incorrect items, we cover the cost.

Exceptions

Gift cards and items marked as final sale cannot be returned.
Items that have been used, damaged after delivery, or are missing parts or packaging may be refused or receive a partial refund.

Exchanges

The fastest way to get a different item is to return the one you have and, once the return is accepted, place a new order.

Refunds

We'll notify you once we've received and inspected your return. If approved, your refund is issued to your original payment method within 5-10 business days. Your bank or card issuer may take additional time to post it. If more than 15 business days have passed since approval, please contact us.